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Privacy Policy

In accordance with the principles of legality, fairness and transparency, we provide you with this Privacy Policy.

1. Who is the Data Controller of your data?

CLERBIL S.L.
CIF/NIF: B95839361 
DOMICILIO SOCIAL: c/ Gran Vía 45 – 9º Bilbao 48011 (Bizkaia)
EMAIL: 
TELÉFONO: 94 487 20 20

2. For what purposes do we process your personal data?

For what purposes do we process your personal data?
At CLERBIL S.L., depending on the category of interested party in question, we process the information you provide us with the following purposes:

INTERESTED PURPOSES OF PROCESSING
POTENTIAL CUSTOMERS Manage the potential commercial and/or professional relationship, manage the sending of information requested and/or resolve the queries raised, provide offers of our services and/or products of interest to you.
CUSTOMERS To manage the commercial and/or professional relationship, provide offers of our services and/or products of interest to you.
SUPPLIERS Manage the commercial and/or professional relationship.
CANDIDATES Manage the personnel selection process.
WEB USERS Manage the analysis of your browsing data.

3. What is the legitimacy for the processing of your data?

The legal basis for processing your personal data, depending on the category of data subject concerned, may be:

INTERESTED LEGAL BASIS
POTENTIAL CUSTOMERS

Art. 6.1.b GDPR: application, at the data subject’s request, of pre-contractual measures (estimates, order forms, service offers, etc.).

Art. 6.1.f GDPR: Legitimate interest (sending requested information, answering queries…).

Art. 6.1.a RGPD: consent of the data subject (providing offers of our services and/or products).
CUSTOMERS Art. 6.1.b GDPR: performance of a contract to which the data subject is a part.
SUPPLIERS Art. 6.1.b GDPR: performance of a contract to which the data subject is a part.
CANDIDATES Art. 6.1.a RGPD: consent of the data subject himself.
WEB USERS Art. 6.1.a RGPD: consent of the data subject himself.

The data we request from you are adequate, relevant and strictly necessary and in no case are you obliged to provide them, but failure to provide them may affect the purpose of the service or the impossibility of providing it.

4. How long will we keep your personal data?

Your data will be kept for the minimum time necessary for the correct provision of the service offered as well as to meet the responsibilities that may arise from the same and any other legal requirement.

5. To which recipients will your data be communicated?

CLERBIL S.L. will not communicate your data to any third party, unless expressly informed of this. In addition, we inform you that certain data, by virtue of the regulations in force or the contractual relationship you maintain with PACTIVITY EXECUTIVE SECURITY SPAIN, S.L. may be communicated to:

  • Banks and financial institutions for the collection of contracted services and/or purchased products.
  • Public administrations with competence in the sectors of activity of CLERBIL S.L., when so established by current regulations.

6. ¿What are your rights when you provide us with your data?

The data protection rights that data subjects may exercise, where applicable, are:

  • Right to request access to personal data relating to the data subject.
  • Right of rectification or erasure.
  • Right to object.
  • The right to request the restriction of processing.
  • Right to data portability.
  • The right not to be subject to decisions based solely on automated data processing.

The owners of the personal data obtained may exercise their personal data protection rights by sending a written communication to the registered office of CLERBIL, S.L. or to the e-mail address provided for this purpose, EMAIL. Models, forms and more information about your rights are available on the website of the national supervisory authority, Agencia Española de Protección de Datos, hereinafter, AEPD, www.aepd.es.

7. Can I withdraw consent?

You have the possibility and the right to withdraw consent for any specific purpose given at the time, without affecting the lawfulness of the processing based on consent prior to its withdrawal.

8. Where can I complain if I feel that my data is not being handled correctly?

If any interested party considers that their data are not being treated correctly by CLERBIL S.L. or that requests to exercise their rights have not been dealt with satisfactorily, they may lodge a complaint with the corresponding data protection authority, the AEPD being the one indicated in the national territory, www.aepd.es.

9. Security and updating of your personal data

In order to safeguard the security of your personal data, we inform you that we have adopted all the technical and organisational measures necessary to guarantee the security of the personal data provided. All this to avoid their alteration, loss and/or unauthorised processing or access, as required by law, although there is no such thing as absolute security. It is important that, so that we can keep your personal data up to date, you inform us whenever there is a change in them.

10. Confidentiality

CLERBIL S.L. informs you that your data will be treated with the utmost care and confidentiality by all personnel involved in any of the processing phases. We will not transfer or communicate your data to any third party, except in the cases provided for by law, or unless the interested party has expressly authorised us to do so.